Status

All Systems Operational

Cisive Enterprise Operational
API Operational
Driver iQ Operational
eVerifile Operational
IntelliCorp Operational
LicenseManagerPro (LMP) Operational
PreCheck Operational
ScreenID Operational
StudentCheck Operational
LEVELS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Weekly Maintenance Apr 4, 2026 03:00-05:00 UTC

We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements
Posted on Mar 23, 2026 - 16:23 UTC

Extended Weekly Maintenance 4/10 9 PM to 4/11 5 AM ET Apr 11, 2026 01:00-09:00 UTC

Extended Weekly Maintenance, Friday 4/10 @9 PM to Saturday 4/11 @5 AM EST to implement critical security updates and system enhancements
Posted on Mar 27, 2026 - 17:52 UTC
Apr 3, 2026

No incidents reported today.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Technology Incident reported. Users are experiencing issues with our portals
Resolved - This incident has been resolved.
Mar 31, 06:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 06:12 UTC
Investigating - We are currently investigating.
Mar 31, 05:38 UTC
Cisive Enterprise, Driver IQ, and Student Check are unavailable
Resolved - The incident has been resolved.
Mar 31, 04:59 UTC
Identified - 12:41am ET - The issue has been identified and a fix is being implemented.
Mar 31, 04:42 UTC
Investigating - We are currently investigating an issue impacting our platform.
Mar 31, 04:16 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:00 UTC
Scheduled - We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements
Mar 17, 15:11 UTC
Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
IT Service Notification - Issue processing SingleCheck orders
Resolved - The issue affecting the processing of SingleCheck orders has been identified and corrected. All systems are confirmed working as expected. IT will continue to monitor closely.
Mar 23, 16:36 UTC
Investigating - A System Issue has been identified impacting the processing of SingleCheck Order. We will update you when we have a resolution.
Mar 23, 16:18 UTC
Mar 22, 2026

No incidents reported.

Mar 21, 2026
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 03:00 UTC
Scheduled - We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements
Mar 13, 13:59 UTC
Mar 20, 2026

No incidents reported.

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