Status

All Systems Operational

Cisive Enterprise Operational
API Operational
Driver iQ Operational
eVerifile Operational
IntelliCorp Operational
LicenseManagerPro (LMP) Operational
PreCheck Operational
ScreenID Operational
StudentCheck Operational
LEVELS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Weekly Maintenance Sep 19, 2025 23:00 - Sep 20, 2025 01:00 UTC

We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements.
Posted on Sep 15, 2025 - 17:09 UTC

Weekly Maintenance Sep 26, 2025 23:00 - Sep 27, 2025 01:00 UTC

We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements.
Posted on Sep 16, 2025 - 17:49 UTC
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
IT Service Notification - Intermittent Access Issues for Enterprise Client Users & Candidate Users
Resolved - The issue affecting access to the Client Portal & Candidate Portal has been identified and corrected. All systems are confirmed working as expected. IT will continue to monitor closely.
Sep 15, 17:40 UTC
Investigating - A System Issue has been identified impacting Enterprise I-9 / E-Verify Client Users & Candidate Users. We will update you when we have a resolution.
Sep 15, 17:06 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 01:00 UTC
Scheduled - We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements.
Sep 12, 18:06 UTC
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 01:00 UTC
Scheduled - We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements.
Sep 4, 17:19 UTC
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 01:00 UTC
Scheduled - We perform weekly maintenance, Fridays from 11 PM to 1 AM EST to implement critical security updates and system enhancements.
Sep 4, 17:17 UTC
Sep 5, 2025

No incidents reported.

Sep 4, 2025
IT Service Notification -System Issue for Enterprise & ScreenID Client Users & Candidate Users
Resolved - The issue affecting access to the Enterprise and ScreenID Client Portal & Candidate Portal has been identified and corrected. All systems are confirmed working as expected. IT will continue to monitor closely.
Sep 4, 19:29 UTC
Investigating - A System Issue has been identified impacting Enterprise and ScreenID Client Users & Candidate Users. We will update you when we have a resolution.
Sep 4, 18:31 UTC
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