Status

Issue impacting Inbound Phone Audio

Incident Report for Cisive

Resolved

Phone systems are back online and all systems are operational. Sorry for the interruption.
Posted Feb 25, 2026 - 17:48 UTC

Investigating

We are currently experiencing an issue affecting voice and phone connections. At this time, we are unable to hear callers’ requests during inbound phone interactions.

Please note that all non‑voice connections are functioning normally. Please submit an email to your support team for assistance.

This issue has been classified as high priority, and our teams are actively working to restore full functionality as quickly as possible. We will provide updates as soon as more information is available.
Posted Feb 25, 2026 - 15:36 UTC
This incident affected: Cisive Enterprise, eVerifile, IntelliCorp, and PreCheck.
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